With a ten-year guarantee on the complete S10 solar battery and all system components, E3/DC provides the basis for extremely high customer satisfaction. Our sophisticated remote maintenance ensures the value of your S10 home power station. Our service and product warranty covers the maintenance of the electrical function for all parts of the PV-storage, including battery and solar inverters.
We offer our customers a unique guarantee on our energy storage, if the unit is installed by a certified installer and there is a connection to the E3/DC Portal. The ten-year system warranty applies to the operation of a PV system - other modes must be released by E3/DC. Important for the guarantee is also an installation declaration, which must be completed by both, the customer and the installer.
We are optimizing your power electronics losses, household consumption and the battery usage (battery system without limiting cycles) to best in class remote maintenance technology. The enhancement of features, software and options within the stock of the E3/DC fleet is also included in our service, such as a free part replacement in case of failure and corresponding battery recycling.
All our processes are subject to quality assurance by the ISO 9001 certification. Thereby we can offer a battery system that works through our remote maintenance without limitation cycles during the warranty period.